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This privacy policy sets out how we use and protect any information that you may be asked to give when using this website. We are committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.

We may collect the following information:

Full name

Contact information including email address

Any other information you choose to share with us

We require this information to understand your needs and to provide you with an efficient service.

Internal record keeping

To improve our products and services


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

…whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

…if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@finishingtouches-cowes.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us at info@finishingtouches-cowes.co.uk.

If you believe that any information we are holding is incorrect, please email us as soon as possible, at the above address.

This website contains many images taken within the public domain. If you should have any objection to these images being displayed on the website, please contact info@finishingtouches-cowes.co.uk.

How we use cookies

On 26 May 2012, the UK’s Information Commissioner’s Office (ICO) imposed an EU directive designed to protect internet users’ privacy. The law says that sites must provide “clear and comprehensive” information about the use of cookies – small files which allow a site to recognize a visitor’s device.

Therefore, to fall into line with the new EU directive, all websites within Europe must:

Tell people that the cookies are there

Explain what the cookies are doing

Obtain visitors’ consent to store a cookie on their device

ICO’s principal policy states that the information needs to be upfront. Therefore, the Finishing Touches website will, from 1st February 2013 clearly display information on the home page regarding our use of cookies which a website user will need to accept.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your website preferences.

One such basic example could be your preference to have a particular website ‘remember’ your username and password, so that you do not need to enter this information on each visit. Contrary to popular belief, the website does not actually ‘remember’ this information, but it places a small cookie file onto the user’s hard disk drive which will ‘recognize’ each time you visit the website. This is why, upon clearing your Internet history and cache settings, you will often need to re-enter previously remembered information, just like you are visiting that website for the first time. There are many other examples of what cookie files can do.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Copyright is reserved subject to the following conditions. The images contained on this website are owned or purchased for commercial use only. Finishing Touches, Cowes does not retain copyright with any purchased images.

No reproduction of any information contained within this website is allowed without the express permission of Finishing Touches, Cowes.


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